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Terms & Conditions
Written by DAT-Consultancy | Debt Collection Turkey
Sunday, 20 February 2011 20:44

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Underneath is solely informative and becomes binding only after the signing of the eventual Service Agreement between DAT-Consultancy and Client.

1 DAT-Consultancy undertakes to:

1.1 Endeavor to collect the assigned total nominal debt claim plus any interest accrued in the past and/or in the future, plus the collection costs or any other fees relating to the debt claim, by using postal mail, fax, electronic mail, and collection (phone) calls.

1.2 Act upon each assigned claim with diligence, courtesy, and commitment until closure of the case.

1.3 Act in full conformity with ACA guidelines and the GCS ethical guidelines.

1.4 Maintain strict confidentiality and will do the maximum to secure all the information available and obtained within the process of collection proceedings.

1.5 Submit regular update reports to its clients.

1.6 Upon successful collection, remit all recovered funds minus the agreed commission to client without any delay.

1.7 After an account has been referred, i.e. client has signed the Commission Agreement, and DAT-Consultancy has proceeded to start collection proceedings hereafter, and in case are funds paid directly into the bank account of the client, they are deemed to have been collected by DAT-Consultancy and client will be charged for this at the commission rate as stipulated in the Commission Agreement.

1.8 Charge an indemnity fee of EUR 36 to client when a debt is discovered to be paid before assigning of the claim to DAT-Consultancy.

1.9 In case DAT-Consultancy considers it necessary to instruct an external party to follow up on the claim, it will never do so before prior written consent of the client.

1.10 DAT-Consultancy may at no time claim any further fees from the Principal for costs made during the collection process without prior written consent from the latter.

1.11 To never initiate legal proceedings at its own discretion, but will at all times request prior written consent from Principal.

1.12 Any shortfall on the recovered amount due to exchange rate fluctuation can never be the responsibility for DAT-Consultancy and it can therefore never be had accountable.

1.13 Any bank charges, which arise out of the transfer of funds, will be deducted from remitted funds or invoiced accordingly.

1.14 DAT-Consultancy cannot be held responsible for the witholding of funds by a third party as a bank or any other financial institutions which does not promptly remits recovered funds to client.

1.15 Add late payment and interest fees to all assigned claims, which in case of successful collection will be retained by DAT-Consultancy, unless explicitly agreed otherwise.

1.16 Inform Client in case it decides to register a claim to one of it\'s partner offices in the country of the debtor.

1.17 Remain the sole responsible entity for all activities during the entire collection process, will continues to act as intermediate regardless of whether the was registered at another of it\'s partner offices, and will always remains the first party to be answerable.

2. THE CLIENT UNDERTAKES TO:

2.1†Provide full information, insofar as possible, to enable†DAT-Consultancy†to correctly identify, locate and contact the debtor, including all names, addresses and telephone numbers.

2.2 Inform DAT-Consultancy on any disputes or other relevant direct correspondence between debtor and client occuring during the collection process.

2.3 Pay the agreed commission rate over all recovered value,†either in the form of a monetary amount, any returned (im)movables, or performance of the agreed contractual terms (i.e. in delivery of goods or provision of services), paid by debtor or any other third party operating in the name of the debtor.

2.4 Pay†a one-off advance admin and/or handling fee in advance of collection proceedings, in accordance with the rates laid down in the collection fee and rates scheme 2011 as provided for in the Annex of this document.

2.5 Settle DAT-Consultancy†invoices within ten days of the invoice date.

2.6 Accept a cancellation fee of 5% of the total outstanding up to a maximum of EUR 1250,- in case it withdraws an assigned debt claim for any reason other than†full settlement of the total sum, bankruptcy of the creditor, or any proven failure of DAT to live up to its obligations.

2.7 Inform DAT-Consultancy without any delay on payments effected into creditor\'s bank account during the collection process, and accept a penalty fee of 25% of the total commission if it fails to do so.

3. GENERAL PROVISIONS:

3.1 DAT-Consultancy†assumes that the client is acting in good faith. If there is good reason to suppose that is not the case†DAT-Consultancy†reserves the right stop acting notwithstanding any other contractual clause.

3.2 DAT-Consultancy†will not be held accountable for any uncollected debts.

3.3 DAT-Consultancy†reserves the right to amend the these Terms & Conditions and any such amendment will be notified on†DAT-Consultancy\'?s website.

3.4 It is formally understood that all personal data passing between†DAT-Consultancy†and its clients is to be used for the purpose of debt collection only or purposes ancillary to that debt collection process. No communication must breach the principles of the Data Protection Acts. Any breaches or suspected breaches must be communicated to the other party and must be investigated in accordance with the principles contained within the relevant legislation.

Last Updated on Friday, 17 February 2012 08:32
 

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